Six core values support the foundation of our business. These values, and the unmatched level of service we provide our clients, allow us to deliver performance-driven results and ensure customer satisfaction. Expectations are high for all of our team members - from the corner office to the front-line - and it shows in the results we provide our clients. LEGACY Supply Chain Services has a national reputation for delivering cost savings and improved service levels for every client, every time.
Financial Stability
Create financial stability with integrity in a way that will serve the company, our employees, and our clients.
Customer Focus
Develop excellent interpersonal relationships with internal and external clients.
Being the Best
Maintain best business practices, systems, and processes that improve work methods and consistent delivery of services to clients.
Servant Leadership
Serve others to create extraordinary, sustainable relationships, leaders, and results.
Integrity
Act in a trusting and trustworthy way and follow through on promised deliverables.
Making a Difference
Focus on impacting the world around us.
Financial Stability
definition: Creating financial stability with integrity in a way that will serve the company our employees and our customers.
Behaviors:
- Meets or exceeds company margin/growth goals
- Keeps costs within budget
- Contributes to new business development
- Promotes employee safety and health
- Maximizes return on and safe guards company assets
- Adheres to internal financial controls
Customer Focus
definition: Excellent interpersonal relationships between employees and internal-external customers.
Behaviors:
- Meet or exceed internal & external requirements and expectations
- Gets first hand information and uses it for improvements
- Acts with customers' best interest in mind
- Makes decisions in a timely manner, sometimes under tight deadlines and pressure
- Steps up to conflicts, sees them as opportunities
- Hammers out tough agreements and settles disputes equitably; can find common ground and get cooperation with minimum noise
Being the Best
definition: Maintain best business practices/systems and processes that improve work methods and consistent delivery of services to customers.
Behaviors:
- Understands the whole business
- Aware of how others' strategies and tactics work in the marketplace
- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment
- Action oriented and full of energy for the things he/she sees as challenging; not fearful of taking calculated risks
Servant Leadership
definition: Serving others to create extraordinary, sustainable relationships, leaders and results.
Behaviors:
- Spends extra effort to put others at ease
- Builds rapport well
- Practices attentive and active listening
- Teaches others how to give clear directions; set stretching objectives; lays out work in a well-planned and organized manner; distributes the workload appropriately
- Maintains two-way dialogue with others on work and results
- Brings out the best in people
- Demonstrates and teaches humility
Integrity
definition: Acting in a trusting and trustworthy way and doing what you say you will do.
Behaviors:
- Builds relationships with customers and teams, based on trust and respect
- Is direct and presents the truth in an appropriate, helpful manner
- Adheres to core values and beliefs during both good and bad times
- Doesn’t misrepresent his or herself for personal gain
- Practices what he/she preaches
- Holds oneself and others to the highest levels of integrity
- Accountable… accepts responsibility for results
Making a Difference
definition: Focused on impacting the world around us.
Behaviors:
- Creates strong morale and spirit in his/her team; shares wins and successes
- Holds others accountable and responsible for their work
- Communicates a compelling and inspired vision or sense of core purpose
- Creates mileposts and symbols to rally support behind the vision
- Inspires and motivate entire units or organizations
- Seeks to expand capabilities outside the four walls into the community thru outreach programs
