In competitive high tech industries, field services are a key differentiator. The ability to deliver timely, reliable field services can help providers of technical products win and keep customers. By having LEGACY Retail Services run your field services operation, you can focus on your core business knowing that LEGACY Retail Services will keep your systems running smoothly and your customers happy.

Save Time and Money

Legacy Retail Services manages a nationwide network of highly skilled technicians with a range of in-demand specialties. As a LEGACY Retail Services customer, you can leverage this ready-made network and avoid the trouble of recruiting, managing, and retaining your own technical field services staff. Also, because LEGACY Retail Services has local technicians wherever you need them, you’ll be spared the substantial expense of transporting your own field services personnel from job to job. With LEGACY’s extensive local technician network, you also have peace of mind that service personnel can respond promptly to your customers’ needs.

Have the Right People on the Job

With LEGACY Retail Services as your partner, you’ll always have the right technicians for the job, whatever service needs may arise.

• Our diversified network of specialists and seasoned project managers can install, maintain, and support all of your IT and non-IT technical assets.
• We offer options for dedicated full-time or part-time on-site staffing as well as on-demand services.
• LEGACY Retail Services’ field services can handle projects small or large, and even serve as the single source of contact for multiple service streams across a multi-vendor infrastructure.

Satisfy Your Customers

The ultimate measure of field services is how satisfied your customers are. LEGACY Retail Services keeps your customers happy by responding to their service needs promptly with highly skilled technical professionals supervised by experienced project managers adept at customer relations.