You must respond to this work order via email or phone within 24 hours to accept this job.
LEGACY Retail Services will not pay travel charges to and from a site UNLESS IT IS PRE-APPROVED BY THE SERVICE COORDINATOR or indicated on your SUB AGREEMENT we have on file. If travel charges are submitted on your invoice and not pre-approved, you will NOT be paid for them.
You must contact the customer prior to the scheduled install to verify that the necessary equipment is on site.
UNDER NO CIRCUMSTANCES ARE YOU TO TALK ABOUT FINANCIAL MATTERS WITH THE LOCATION. ALL FINANCIAL MATTERS ARE HANDLED BY RHOMBUS.
IN ORDER TO ENSURE TIMELY PAYMENT OF YOUR INVOICE, YOU MUST FAX THE CLIENT SIGN-OFF SHEET AND YOUR INVOICE TO 609-257-0029 WITHIN 24 HOURS OF COMPLETING WORK OR EMAIL IT TO firstname.lastname@example.org
NOTE: A completed and signed client sign-off sheet is required for invoice to be processed and payment to be sent.
Service Pro Terms of Agreement
Service technicians must properly review all materials upon receipt. If technician has any questions they must be addressed prior to arrival on job site.
A Job will not be cleared for payment until all required sign off paperwork and photos are submitted to LEGACY Retail Services.
Terms of Agreement:
LEGACY hereby appoints Subcontractor and Subcontractor agrees to serve as LEGACY non-exclusive service subcontractor in support of one or more LEGACY customers (Customer(s)). This is a Master Agreement covering the overriding terms and conditions of the relationship between the parties. The individual Customers to be served by Subcontractor, the specifications and/or scope of services pertaining to each Customer shall be specified from time to time by LEGACY in a separate Job Dispatch Form, which will become effective as of the dates issued by LEGACY and will be deemed incorporated into and made part of this Agreement. Subcontractor shall act at all times as an independent contractor and not as the agent, partner, employee or joint venturer of LEGACY. Subcontractor shall have no authority to obligate LEGACY in any manner or to accept service on its behalf. All employees and agents of Subcontractor shall remain exclusively under Subcontractors control, and LEGACY shall have no obligation to such individuals to provide for their compensation, benefits, insurance, tax or other payroll withholding.
2. Warranty Service
When Requested, Subcontractor will perform warranty service at locations specified by LEGACY to restore the specific working site to good working order for all issues reported within a minimum 90 day period. The warranty period may exceed 90 days depending on customer and specific situations.
3. Invoicing and Payment of Service Fees
In consideration of Subcontractor performing its obligations hereunder, LEGACY shall pay Subcontractor the fees and expenses specified in the Work Order Form. All Services performed must be reported on the Job Sign Off Form and/or any other supplemental forms requested by LEGACY. Under no circumstances, either during or after the term of this Agreement, shall Subcontractor attempt to collect fees directly from or to invoice LEGACY Customers or other end-users for work performed under this Agreement.
4. Covenant Not-to-Compete
Subcontractor agrees that, during the term of this Agreement and for one (1) year thereafter, Subcontractor shall not directly or indirectly service or offer to service any LEGACY customer with services for which it has been contracted by LEGACY to perform.
Subcontractor agrees that it shall not disclose to any third party or use for any purpose other than in connection with this Agreement, any LEGACY or Customer confidential or proprietary information, including but not limited to the identity of LEGACY Customers and LEGACY cost or pricing information.
Subcontractor agrees to maintain in force during the term of this Agreement workers compensation insurance coverage in an amount no less than the statutory minimums for the jurisdictions in which Subcontractor is providing Services, and general liability insurance coverage with limits of liability no less than one million dollars ($1,000,000) per occurrence of property damage, death or bodily injury. LEGACY must at all times have a copy of the current liability insurance policy and must be listed as a certificate holder.
7. Disclaimer and Indemnity
Subcontractor will indemnify and save LEGACY harmless from any and all liabilities, claims, costs and expenses, including attorneys fees, with respect to this Agreement or the Services to be performed hereunder, except to the extent that the same result solely from the gross negligence of LEGACY.
8. Limitation of Liability
Any assistance or service provided by LEGACY to Subcontractor is provided solely to assist Subcontractor in coordinating and arranging Subcontractors Services. Subcontractor acknowledges and agrees that the final responsibility for such Service shall be the exclusive responsibility of Subcontractor. In no event shall LEGACY be liable to Subcontractor or any employee or agent of Subcontractor for any direct, indirect, incidental or consequential damages, or for loss of profits, loss of cost savings, or other economic damages, or for any death, bodily injury or property damage or loss arising out of or in connection with this Agreement, any agreement with a Customer or end-user, or any services performed or assistance rendered by LEGACY, or any equipment, parts or materials supplied by LEGACY, or any breach of this Agreement by LEGACY, even if LEGACY has been advised of the possibility of such damages.